Effective August 1, 2008
Information that we collect
Personal Information collected through www.orangecounty.in (the “Website”) & www.innform.biz (booking engine) about you may include, but is not limited to:
Your name, address, telephone numbers and fax numbersEmail address We also collect non Personal Information as described below.
Online Purchases/ Reservations
If you purchase Room nights/make reservation through www.orangecounty.in (the “Website”)/ www.innform.biz (Booking engine), you provide Personal Information such as name, address, email address and telephone number to us in order to complete the transaction.
Promotions & Contests
Orange County Resorts & Hotels Ltd occasionally sponsors promotions and contests to give members the opportunity to win various prizes. We may combine Personal Information from promotions and contests with non-Personal Information collected through cookies and other means (described below).
Orange County Resorts & Hotels Ltd occasionally sponsors optional customer surveys to improve our services. In the surveys, you provide personal information and answers to survey questions, both of which we may combine with data collected by cookies and through other means specified in this policy.
When you use the Site our servers may automatically collect non-personal information as you browse our Site. This non- personal Information may include your internet protocol (IP) address, IP address of your referral site, country, language, browser type, domain name, access time and duration of your session.
Orange County Resorts & Hotels Ltd also collects information by using technologies and methodologies that enable tracking, such as “cookies.” Cookies are small text files that are placed on your computer when you visit our Site and are stored on your computer by your web browser. These technologies allow us to recognize your computer so that we can display advertising that may be of interest to you. Cookies can only be read by the domain that placed them on your computer. As described in more detail below, you can change your browser settings to refuse to accept cookies. However, if you change your browser settings to refuse to accept cookies, we cannot tailor the Site to meet your needs to the same degree.
How we use the Personal Information/ Non Personal Information you provide
Orange County Resorts & Hotels Ltd uses Personal Information collected in conjunction with registration or purchases on our Site to complete transactions, to facilitate payment and to otherwise fulfill requests for services. We also use your Personal Information to provide you with a more effective customer experience. In order to do this, Orange County Resorts & Hotels Ltd may process your Personal Information or combine it with other information that we collect or that is publicly available.
- Group Companies, Partners, Subsidiaries and Third Parties
Orange County Resorts & Hotels Ltd may share your Personal Information with our Group Companies, partners and wholly-owned subsidiaries of Orange County Resorts & Hotels Ltd. From time to time, we may engage third parties to process your Personal Information on our behalf. We may also share your Personal Information for the purpose of providing you with services, information or promotional opportunities that may be of interest to you.
Orange County Resorts & Hotels Ltd uses email addresses to deliver information relevant to our customers. The following are some examples of information: Confirmation Vouchers, route maps, introduction of new Club One programs or program features, Club One partner communications, special promotional offers, important travel related information and updates, reservation confirmations, surveys, and Club One account information. We may also contact you via email for a number of other administrative and marketing purposes. As a Club One member, enrollee in a contest or promotion, survey participant, or purchaser of room nights on our Site, you occasionally will receive emails about, without limitation, special offers, new products and other news items. Any promotional email sent to you by Orange County Resorts & Hotels Ltd also contains a link allowing you to opt-out of any future emails.
Orange County Resorts & Hotels Ltd may use Personal Information as well as the answers you provide to survey questions in combination with information collected from cookies and through other means specified in this policy to improve our services to you. We may contract with third parties to perform surveys. We may use Personal Information that you provide in filling out any surveys to send you information about, without limitation, contests or promotions, special offers, and other information we feel may be of interest to you. Contests and Promotions
Orange County Resorts & Hotels Ltd may enter into agreements with third party companies to serve advertisements and information to Site users. Orange County Resorts & Hotels Ltd may use its cookies when working with these companies to provide them information regarding use of the Site or to serve you advertisements when you visit our Site. These companies may use the non personal Information about your visit to make available goods and services of interest to you.
You may change the settings on your Internet browser to reject cookies at any time, but it will make your use of the Site less convenient.
- Domain Names and Internet Protocol Addresses
We aggregate Non Personal Information such as domain names and IP addresses to measure the number of visits, average time spent on the Site, pages viewed and similar Site usage information in order to improve the Site’s content and to better meet our customers’ needs and preferences.
- Law Enforcement/Legal Processes/Other Uses
Orange County Resorts & Hotels Ltd may disclose Personal Information to comply with the law or a court order, subpoena or other legal process, as requested by a governmental or law enforcement authority. We may also disclose Personal Information when we in good faith believe that it is either necessary to protect our property or is otherwise necessary. Orange County Resorts & Hotels Ltd may also disclose Personal Information to any of its sister concerns, or to any entity with which it merges or to which it sells any assets.
We do not knowingly collect Personal Information from minors (according to applicable laws). If such minor has provided us with Personal Information without parental or guardian consent, the parent or guardian may email us firstname.lastname@example.org, and we will remove the concerned minor Personal Information from any promotional lists or databases.
Access or update your Personal Information
If you are a Club One member, you may access and/or update the Personal Information /non- Personal Information you provided to construct a guest profile, by logging in using your Club One Membership number and Password. You then can go to your profile to view and update your Personal Information by clicking the “Edit My Profile” at the top of the page after logging into “Club One”.
Prevention of unauthorized access of your Personal Information
To prevent unauthorized access, disclosure and improper use of your Personal Information, and to maintain data security, we have established appropriate physical, electronic, and managerial safeguards to protect the Personal Information we collect. Although Orange County Resorts & Hotels Ltd takes reasonable steps to safeguard and to prevent unauthorized access to your Personal Information, it cannot be responsible for the acts of those who gain unauthorized access and Orange County Resorts & Hotels Ltd make no warranty that we will prevent unauthorized access to your Personal Information.
Terms & Conditions
The terms and conditions set out below (“Conditions”) apply to your use of this web Website and related Websites (“Website”), including the use of the information services offered on the Website.
In accessing and using the Website, you agree to be bound by these Conditions so please carefully read this section before proceeding.
If you do not accept these Conditions, you must refrain from using the Website.
These Conditions must be read in conjunction with any other applicable terms and conditions governing the use of the Website.
The Website makes available information relating to hotels and resorts owned or managed by Orange County Resorts & Hotels Ltd, a corporation constituted under the laws of India, and its subsidiaries, controlled entities, affiliates and related parties (“Orange County”).
The Website contains “Orange County” trade and service marks and devices (including the word “Orange County”) and other valuable trade or service marks owned by Orange County or licensed to Orange County to distinguish its services and products. These trade and service marks and related intellectual property are protected from copying and simulation under national and international laws and may not be reproduced or copied without the express prior written consent of Orange County.
Without limitation, you must not use any of the said trade or service marks:
- in or as the whole or part of your own trade marks;
- in connection with activities, products or services which are not undertaken or provided by Orange County;
- in a manner which may be confusing, misleading or deceptive; or
- in a manner that disparages Orange County or its information, products or services (including this Website).
The information, text, graphics, images, sounds, links and all other information and software published or otherwise contained in the Website (“Information”) are either owned exclusively by Orange County or licensed by Orange County and except as specifically provided in these Conditions may not be copied, distributed, displayed, reproduced or transmitted, in any form or by any means whether electronic, mechanical, photocopying, recording, or otherwise, without the prior written approval of Orange County. Without limitation you may not, without such approval from Orange County, create derivative works from any part of the Website or commercialise any Information, products or services obtained from any part of the Website. Information procured from a third party may be the subject of copyright owned by that third party.
The Website is for your personal non commercial use and the Information may be downloaded or printed by you solely for that purpose.
This right to use the Information is a license only, not a transfer of title, and is subject to the following restrictions:
the Information may not be used for any commercial purpose or public display, performance, sale or rental;no copyright or other proprietary notices may be removed:the Information may not be transferred to another person;software may not be interfered with in any manner;every person downloading, reproducing or otherwise using the Information must prevent any unauthorized copying of the Information;you will only use the Information for lawful purposes and in accordance with these Conditions.
You accept that all Information provided on the Website or any other material accessed through the Website including via any Linked Website (refer Condition 8) is general information and is not in the nature of advice.
You also accept that all of the Information is provided on an “as is” basis and to the extent permitted by law, is provided without any warranty, representation or condition of any kind whether express, implied, statutory or otherwise. You assume all responsibility and risk for your use of or reliance upon the Information and the Website or any other material accessed through the Website including via any Linked Website.
Whilst Orange County seeks to ensue that the Information is reliable and accurate, errors and omissions may occur and therefore, to the extent permitted by law, Orange County does not make or give any representation or warranty (express or implied) of any kind as to any matter relating to the Website and any Linked
Website, including without limitation, as to merchantability, non infringement of intellectual property rights or fitness for purpose.
In particular Orange County does not warrant that:
- the Information or any other material accessed through the Website including via any Linked Website is reliable, accurate or complete including, without limitation, information relating to prices and availability; or
- your access to Information or any other material accessed through the Website including via any Linked Web Website will be uninterrupted, timely or secure. Orange County is not liable for any loss (direct or indirect) resulting from any action taken or reliance made by you on the Information or any other material accessed through the Website including via any Linked Website. You should make your own inquiries and seek independent professional advice before acting or relying on any such information or material.
Orange County may from time to time update, modify or add to the Information, including these Conditions and absolutely reserves the right to make such changes without any obligation to notify past, current or prospective users of the Website. Unless otherwise specified to the contrary all new Information shall be subject to these Conditions.
Orange County does not guarantee that the Website will operate continuously or without interruption or be error free. In addition, Orange County may also suspend or discontinue any aspect of the Website at any time without being liable for any direct or indirect loss as a result of such action.
Liability Disclaimer & Exclusion
In no event shall Orange County be responsible for any direct, indirect, special, incidental or consequential loss or damage, however arising and whether in contract, tort or otherwise, which you may suffer in connection with or arising out of:
- your use of the Website or any Linked Website; or
- your use of or reliance on Information or any other material accessed through the Website including via any Linked Website;
including without limitation, loss or damage by way of loss of profits, loss of business opportunity, business interruption or loss of information.
These Conditions do not purport to exclude liability arising by any applicable law if, and to the extent, such liability cannot be lawfully excluded, however, .to the extent permitted by law, all warranties, terms or conditions which would otherwise be implied into these Conditions are hereby excluded.
Where applicable law implies any warranty, term or condition, and that law prohibits exclusion or modification of the application of or the liability of Orange County under, any such warranty, term or condition, then the liability of Orange County shall include liability for that warranty, term or condition but such liability will be limited for a breach of that warranty, term or condition to one or more of the following:
- if the breach relates to services, the supply of the services again or payment of the cost of having the services supplied again; and
- if the breach relates to products and the products can be repaired, repair of such products or payment of the costs of having the products repaired, but otherwise, replacement of the products or the supply of equivalent products or payment of the cost of replacing the products or of acquiring equivalent products.
You must ensure that your access to and your use of the Website is not illegal or prohibited by laws which apply to you.
You must take your own precautions that the process which you employ for accessing the Website does not expose you to the risk of virus, malicious computer code, computer program routine or process or other forms of interference which may damage your own computer system. Without limitation, you are responsible for ensuring that your own computer system meets all relevant technical specifications necessary to use the Website and is compatible with the Website. For the removal of doubt, Orange County does not accept responsibility for any interference or damage to your own computer system which arises in connection with your use of the Website or any Linked Website.
Orange County does not guarantee or warrant that any material available for downloading from the Website or any Linked Website will be free from any virus, infection or other condition which has contaminating or destructive properties. You are responsible for taking sufficient precautions and checks to satisfy your own particular requirements for accuracy of data input and output.
You must ensure that any information which you provide to Orange County is accurate and complete and does not contain any virus, malicious computer code, computer program routine or process or other form of interference which may damage the computer system of Orange County or the Information or which may detrimentally interfere with or surreptitiously intercept or expropriate any Orange County system, data or information.
The Website may contain links to other web Websites (“Linked Websites”). Those links are provided for convenience only and may not remain current or be maintained.
You acknowledge and agree that Orange County does not have any control over the content or availability of Linked Websites and accepts no responsibility for the content, privacy practices or any other aspect of Linked Websites.
Links with Linked Websites should not be construed as an endorsement, approval or recommendation by Orange County of the owners or operators of those Linked Websites, or of any information, graphics, materials, products or services referred to or contained on those Linked Websites, unless and then only to the extent expressly stipulated to the contrary.
Hotel Reservations incorporate role of inform.biz
The reservations feature of the Website is provided solely to assist customers in determining the availability of travel related services and products and to make legitimate reservations and for no other purpose.
You warrant that you are at least 18 years of age, possess the legal authority to enter into the legal agreement constituted by your acceptance of these Conditions and to use the Website in accordance with such Conditions.
You agree to be financially responsible for your use of the Website including without limitation for all reservations made by you or on your account for you, whether authorised by you or not. For any reservations or other services for which fees may be charged you agree to abide by the terms or conditions of supply including without limitation payment of all moneys due under such terms or conditions.
The Website contains details of hotel charges and room rates (including any available special offers) for hotels and resorts owned or managed by Orange County.
Hotel reservation terms and conditions of booking are set out on the Website and payment will be in accordance with the procedure set out in such terms and conditions.
No contract will subsist between you and Orange County or any of its affiliates in respect of any services or products offered through the Website unless and until Orange County accepts your order by e-mail or automated confirmation through the Website confirming that it has accepted your reservation, booking or order and any such contract shall be deemed to incorporate the hotel reservation terms and conditions of booking. Any other relevant terms and conditions relating to
particular services or products are set out in the Website.
You undertake that all details you provide to in connection with any services or products which may be offered by Orange County on the Website (including hotel room reservations) will be correct and, where applicable, the credit card which you use is your own and that there are sufficient funds to cover the cost of any services or products which you wish to purchase. Orange County reserves the right to obtain validation of your credit card details before providing you with any services or products.
Security & Non Confidentiality
Electronic transmissions of data including the Internet are public media and any use of such media is public not private.
Information related to or arising from such use is either public or the property of those collecting the information and not personal or private information.
Orange County does not warrant and cannot ensure the security or confidentiality of any information which you transmit to Orange County. Accordingly, any information which you transmit to Orange County is transmitted at your own risk.
Termination of Access
If you breach any of these Conditions your license to use the Website will terminate immediately without the necessity of any notice being given to you.
Otherwise access to the Website may be terminated at any time by Orange County without notice.
The provisions of these Conditions excluding, limiting and disclaiming the liability of Orange County will nevertheless survive any such termination.
Orange County does not accept any liability for any failure by Orange County to comply with these Conditions where such failure is due to circumstances beyond its reasonable control.
If Orange County waives any rights available to it under these Conditions on one occasion, this does not mean that those rights will automatically be waived on any other occasion.
If any of these Conditions are invalid, unenforceable or illegal for any reason, the remaining Conditions shall nevertheless continue in full force.
You are completely responsible for all charges, fees, duties, taxes and assessments arising out of the use of the Website.
Governing Law & Jurisdiction
These Conditions are governed by the laws in force in India and you agree to submit to the exclusive jurisdiction of the courts of India.
Return to Website
To return to the Website, click where indicated. By doing so, you acknowledge that you have read, understood and accepted these Conditions.